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Indy Center for Conflict Resolution

Published March 02, 2023

Under the leadership of the Indy Public Safety Foundation, ICCR is part of the public-private collaborative efforts to reduce violence in our city by developing, implementing, and evaluating community-based interventions related to conflict resolution and quality-of-life issues.

ICCR Programs are focused in two main areas:

Community Mediation Services
By working directly with those seeking resolution—either referred for services or through community engagement—ICCR provides the following services via professionally trained staff and community volunteers committed to promoting peace in our communities:

  • Community Engagement
  • Resource Referrals
  • Conflict Management Training

Conflict Resolution Coaching + Management
ICCR offers conflict coaching, a neutral third-party option for managing the conflict and designing an approach to discuss the conflict with the other person on their own. As in mediation, the participant is responsible for the outcome. This option is best for:

  • Organizational team-building
  • Preparing for a community mediation
  • Enhancing skills in handling conflict
  • If working with only one party


Complete the short intake form to begin working with ICCR

Our work cannot happen without community volunteers

Our volunteers are the organization’s backbone—helping Indy neighbors across the city resolve conflict safely and build stronger communities together. We have a number of ways you can get involved with ICCR; below are current volunteer positions.

Work directly with people in conflicts, easing tensions, establishing trust, and helping participants find solutions. Special Requirements:

  • Flexible availability (morning, afternoon, or evening)
  • Attend mediations or events at least one Saturday a month

Neighborhood Ambassadors
Represent ICCR in the community at various events and public meetings by educating on conflict management ideology and the center’s mission, vision, and values. Special Requirements:

  • Availability for community events or neighborhood meetings morning, afternoons, or evenings

Advisory Group Member
Help plan and execute important events and provide input on programming, training initiatives, and growth opportunities. Special Requirements:

  • Attend quarterly meetings and occasional events
  • Occasionally assist with volunteer activities as needed
  • Strong community involvement and knowledge of city agencies or community organizations

Administrative Assistant
Assists with various tasks to help keep the ICCR office functioning smoothly, including answering phones, following up with clients, planning events, etc. Special Requirements:

  • Flexible hours between 9AM – 7:30PM, M-F
  • 4-hour minimum commitment per month
  • Experience with Microsoft Office Suite, Google Workspace, Dropbox, Zoom, etc.

If you or someone you know needs help with conflict resolution or mediation, please email us at [email protected].

Your support will help us meet the needs of Indy's police, fire and EMS.

Make a contribution today